Terms and Conditions of Service

Last Updated: 07 Oct 2025

Welcome to BuzaConnect (the "Service," "Platform," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of the Platform, which facilitates connections between individuals seeking legal assistance ("Users") and legal professionals ("Lawyers"). By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy.

1. Acceptance of Terms

By clicking "I Agree," accessing, or using the Service, you confirm that you are over 18 years of age and accept and agree to these Terms. If you do not agree, you must not use the Service.

2. Nature of the Service (Facilitator Role)

1. **Facilitation Only:** We act solely as an intermediary to connect Users with independent Lawyers. We do not endorse or recommend any specific Lawyer.
2. **Independent Relationship:** Any legal engagement, fee structure, or professional advice provided by a Lawyer is solely a matter between the User and the Lawyer. We are not a party to that agreement and assume no liability arising from it.
3. **Verification:** While we verify that Lawyers are registered with the relevant South African legal bodies, we do not verify their competence, suitability, or specific skills for your matter. Users are solely responsible for conducting their own due diligence before engaging a Lawyer.

3. User Obligations and Case Information ("Artifacts")

• **Accuracy:** You warrant that all information you provide, including case details and personal data (Artifacts), is true, accurate, and not misleading.
• **Ownership of Artifacts:** You retain all ownership rights to the content and documents you upload to the Service. By uploading, you grant us a limited, non-exclusive license to share these Artifacts with potential Lawyers for the purpose of matching and consultation.
• **Prohibited Use:** You must not use the Service to upload illegal, defamatory, or harmful content, or to transmit unsolicited commercial communications.

4. Protection of Personal Information (POPIA)

The collection, processing, and protection of your Personal Information (including Sensitive Personal Information like case details) are governed by the **Protection of Personal Information Act (POPIA)** and are detailed in our separate **Privacy Policy**. By accepting these Terms, you also accept the terms of the Privacy Policy.

5. Intellectual Property

All content on the Platform (excluding User Artifacts), including software, design, logos, and trademarks, is owned by or licensed to KrekTech Pty (Ltd) and is protected by South African and international intellectual property laws.

6. Indemnification and Limitation of Liability

6.1 Indemnification

You agree to indemnify and hold harmless KrekTech Pty (Ltd) from any and all claims, damages, liabilities, and expenses arising from your breach of these Terms or your dealings with any Lawyer introduced via the Service.

6.2 Limitation of Liability

To the maximum extent permitted by law, KrekTech Pty (Ltd) will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from: (a) the actions or inactions of any Lawyer; (b) any professional advice or services rendered by a Lawyer; or (c) any loss of data, income, or goodwill arising from your use of the Service.

7. Information Required by the Electronic Communications and Transactions Act (ECTA)

8. Changes to the Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or prominent notice on the Service. Your continued use of the Service after such modifications constitutes your acceptance of the new Terms.